Director of Creative Operations

Remote, Based in the U.S.

You’re a highly creative leader and detail-oriented manager all in one. You know how to get the best out of your teams, and when strategy, requirements and direction isn’t clear, you come to the rescue. As someone who knows when to widen and narrow creative boundaries depending on the timeline, budget and team involved, you’re focused on getting the job done well, and keeping the team motivated.

The Director of Creative Operations will oversee and execute the creative process and serve as the central point for all marketing and creative briefs (digital, social media, brand campaigns and offline marketing) to ensure creative disciplines and needs are considered, requests are aligned to the brand standards, and produces high-quality work. Reporting to the VP of Marketing, this is a new position at Wild Alaskan that’s fast-paced and integral to the evolution of our storytelling and march towards our mission.


  • Translate marketing objectives into clear creative strategies and develop creative assets/campaigns that achieve set KPIs
  • Leverage an omnichannel approach (brand media, conversion ads, social, content, email, direct mail, blog, etc.) to creatively storytell across multiple mediums and experiences
  • Own the total creative output for WAC including production, creating processes, standards and best practices fors creative brief templates, content calendar, creative process map with cross-functional touch points and timing
  • Manage the creative process from concept, execution/production to completion
  • Guide all creative projects and is responsible for the overall quality of work produced internally and with external partners (independent contractors, production companies, agencies, etc.)
  • Manage multiple projects including photo and video shoots, copy support, digital ad design across platforms, email design; timelines, agencies and contractors simultaneously
  • Build and sustain effective working relationships with our Member Experience, Digital Product and Supply Chain/Ops teams, as well as with external partners
  • Work in collaboration with the VP of Marketing and Marketing Project Manager to estimate time, efforts and costs for new projects to ensure they stay on-time and on-budget
  • Help onboard and guide the work of creative agencies and independent contractors according to budgets, timelines, and scope
  • Stay up to date with all new methodologies and continuously strive to improve the creative processes and frameworks developed



  • 10+ years experience in creative and production agency & client side experience preferred
  • 5+ years experience managing the entire creative ecosystem, including design, copy, photography and production
  • Portfolio of brand campaigns inclusive of e-commerce, email, social and digital
  • Experience with foodservice, DTC, e-commerce or lifestyle brand is preferred
  • Agile mindset, can quickly adapt to and apply feedback based on performance of creative
  • Strong digital experience necessary
  • Deep understanding of customer motivations and how to inspire brand communities
  • Excellent communication and organizational skills - ability to think strategically, while executing simultaneously - scrappy

Nice To Haves

  • Experience working in digital product management, media buying and/or supply chain
  • Visual design, video production and/or copywriting skills
  • Project management system experience in Asana


To apply for this opportunity, please send your résumé and paragraph that describes what excites you about this position to [email protected] with "Your Name | Director of Creative Operations at WA" written in the subject line.